Know How Programmes


We have developed a range of training and coaching programmes to help clients perform improve their performance in sales and marketing.

We know from our experience that the traditional consultancy approach does not always provide the additional knowledge and skills enhancements required for business performance improvement to be sustainable.

Our programmes are both off the shelf and tailored, providing convenience and cost-effectiveness from the client’s perspective. The programmes, materials and tools have been developed through “real world”experience. They have been proven over time, where it matters most – within the client’s day to day business performance.

Additionally we are pleased to be able to offer, exclusively for the Middle East, the proven and highly successful sales & customer service programmes from Verweyen Consulting – a major European Consulting Practice, specialising in this area. They share our belief that to improve employee performance and contribution you need to equip them with the right knowledge and tools.

Our training & coaching programmes cover the following areas:

CRM – All aspects including managing the customer relationship cycle for improved lifetime value, readiness, skills and change management

• Marketing
• Sales
• Customer Service

Please contact us for more information – we are in the process of updating our downloadable pdf brochures and materials for training.

However our CRM training programmes are available as a download, please click here.